Evaluation and quality review

Phase 2

Tasks 3 & 4: Implement the plans, evaluation and quality control

To make certain each plan is resulting in new paradigms that close the gaps each was intended to close, learning organisations continually evaluate how well they’re doing. Formative evaluation requires managers to stay in close contact with the stakeholders that are responsible for carrying out each action plan and the stakeholders whose needs the action plans are intended to address.

Continual change in conditions and needs will result in today’s new paradigms becoming yesterday’s old paradigms. Before this situation becomes obvious to stakeholders, the organisation should repeat the Creative Initiatives Process.